New Support Ticketing System

23rd Wednesday, 2011  |  Life at LAVA  |  no comments

Support Ticketing SystemWe’ve just set up a support ticketing system to make handling your support requests MUCH easier and more effective for everyone. Now you can go online to classic.lavalink.com/helpdesk and open your own support request. You’ll get a ticket number emailed to you that you can use to track your support issue and to communicate with a LAVA tech support person. Never fear: you can also still pick up the phone and speak to someone, but the ticketing system lets you get the ball rolling at any time, day or night. And remember: your LAVA product comes with free technical support included, along with the LAVA Lifetime Warranty.